CNY RISE Center (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors, program participants, and community members. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address when you sign up for events, subscribe to our newsletter, or make a donation.
• Non-Personal Information: Browser type, IP address, and browsing behavior on our website for analytics and improvement.
• Payment Information: If you make a donation, payment details are processed securely by third-party payment processors—we do not store credit card information.

2. How We Use Your Information

We use your information to:

• Register you for events and programs.
• Send updates, newsletters, and important announcements.
• Process donations and send receipts.
• Improve our website, services, and outreach efforts.
• Comply with legal obligations and ensure security.

3. How We Protect Your Information

We take appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. While we strive to ensure data security, no online transmission is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Trusted service providers assisting with website hosting, email communications, or payment processing.
• Legal authorities, if required by law or to protect our organization’s rights.

5. Your Choices and Rights

• Opt-Out: You can unsubscribe from emails or request to have your information removed from our database at any time.
• Access & Update: Contact us to review, update, or delete your personal information.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and track website traffic. You can adjust your browser settings to disable cookies if preferred.

7. Links to Third-Party Sites

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.

8. Children’s Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal data from children without parental consent.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: info@risecenter.org

📍 Address: 275 W Seneca Turnpike, Syracuse, NY 13207

📞 Phone: (315) 552-1544